FAQ

Materials

We use grade-A solid hardwoods for all furniture construction. The raw wood is distressed by hand, with sandblasting and wire brush techniques to achieve depth and texture before any finishing is applied.

After your nursery needs have been met, your crib can transition into a toddler bed, daybed, and adult full-size bed. These four modes allow your crib to convert and grow with your child. When converting a Milk Street crib into an adult size bed, we offer you the option of using your crib front as the footboard or the option of using our low profile footboard.

All of our furniture is engineered in the USA, manufactured in Vietnam.

Safety

All of our cribs and case goods are tested above and beyond the most rigorous standards. We meet/exceed all of the most current safety standards set by cpsc/astm. We add voluntary measures to exceed U.S. requirements with regard to phythalates and heavy metals.

Our production methods and the materials we use are continually being reviewed and retested in accordance with the ever changing standards for construction and coatings.

We independently test all layers for the phthalates and heavy metals. All of our production processes meet the EPA guidelines for emissions. 

Each finish we use is Greenguard Gold Certified. Products that are certified by Greenguard have to meet stringent standard and emission limits for indoor use. You can rest assured that any product with the Greenguard Gold certification will not emit significant chemical compounds into the air. These products are the perfect choice for a nursery!

Greenguard does not measure phthalates except in the Children and Schools certification; phthalates are semi volatile, and don't begin to evaporate until approximately 7 days after exposure to the air. It does not evaluate the manufacture of a product, nor any byproducts created during production or disposal.

Shipping & Handling

It costs $99 flat fee no matter where you are located!

At Milk Street, we understand the importance of a well-planned, successful delivery.

We use the best furniture transport companies in the business to ensure that your furniture arrives to your home just the way it left us. Our carriers will reach out to you directly to schedule a delivery when it is convenient for you.

Our White Glove service includes the following:

1) Placing box(s) in the room of choice

2) Unpacking the item(s)

3) Assembling the item(s) - if necessary

4) Dispose packaging


Our white glove service is a flat fee of $100, which can be selected at checkout.

 
*Due to COVID 19, WG service may not currently be available in your area.*

Warranty

Milk Street offers a 5 year warranty against all manufacturing defects, including our finish (if not abused).