Pre-Order Terms & Conditions

Pre-ordering any product on the Milk Street Baby website is subject to the follow terms and conditions. Any person pre-ordering any product from Milk Street Baby agrees and consents to the terms and conditions below.

  • Milk Street Baby will charge your credit card the moment you complete the checkout process. Specifically, Milk Street Baby will conduct a credit card authorization and capture during the transaction. 
  • Delivery Date- We will do our best to ship pre-order products in accordance with their expected ship date. Delivery and shipping dates are estimates and are subject to change. Since delays and disruptions in shipping and freight transport are out of our control, we are unable to guarantee any delivery dates. We work closely with our shipping partners to process and expedite shipments as quickly as possible. You accept that delivery of your furniture may not arrive at your destination at the exact time you expect.
  • No Cancellations. Exceptions may be made on a case-by-case basis and solely with Milk Street Baby discretion and decision. 
  • Damaged Product - Due to the nature of pre-orders, inventory is limited. We reserve a small number of units to service any products that may suffer damages during delivery. While we cannot guarantee nor warrant immediate replacement of a damaged product, we guarantee a reserved replacement for any damaged pre-ordered item and will ship it out, at no cost, as soon as it is available.
  • Change of Delivery Address - You are responsible for keeping your shipping and contact information up-to-date to ensure proper shipment of any pre-order products. Please email us at customerservice@milkstreetbaby.com if you need to update any of this information.